FAQs

FAQs

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Does the pool operate the same term times as schools?

Our lessons are year-round, with the exception of a two week break over Christmas and New Year. In addition to our regular lessons, every school holiday we conduct a school holiday “Bootcamp”, where for a reduced fee, your child can receive intensive tuition each weekday. This will provide a boost for those swimmers who are cusp of moving to the next level or who may have reached a plateau in their learning.

What qualifications do your teachers have?

In order for a teacher to be given their own classes they must have an AUSTSWIM Certificate which is considered the entry level certification requirement for teaching swimming in Australia. All our staff will undergo pre employment and child protection checks along with a full induction into our teaching processes and customer service expectations.

How old should my child be to start lessons?

It is never too early or too late to start swimming lessons. Babies can start in our program from as young as 3 months old. However, it is never too late to learn and we have children of all ages joining the program. We will ensure that your child is placed in a class with children of similar age and skill level to create a positive learning outcome.

How can I best help my child?

  • Discuss the upcoming lesson in a positive and supporting way
  • Arrive early enough to get ready for lessons and not be rushed
  • Remain within view, but observe the class from the appropriate viewing area
  • Make eye contact with your child
  • Praise, Praise, Praise and “smile” – there is a positive from every lesson
  • Have a towel and a big hug.

What do I need to bring?

For Pre School and above;

  • Swimming costume, Goggles, Swim cap, drink bottle and towel

For Babies;

  • Your baby should wear a swimming nappy of some type. There are various disposable versions available and there are reusable ones as well. A basic rule is that all should have with tight fitting legs and waist just in case of any little accidents!

Does my child have to wear a cap while swimming?

All children participating in our Pre School program and above are expected to wear caps. Caps are great for keeping long hair out of faces and they also assist in maintaining the hygiene of the pool.

Does my child need to wear goggles?

Goggles are not a necessity. However they do assist in the learning process as if children have sensitive or sore eyes this can become a distraction during the lesson. All of our instructors and customer service staff are trained in the adjustment of goggles to ensure they fit properly. Our recommended goggle range is available at reception

Should I watch my child’s lesson?

Most children do well with their parents present during lessons. They love to show you what they can do! By praising even their smallest achievements, they will gain in confidence. Other family members and friends are also welcome to watch lessons.

How often should we attend swimming lessons?

Due to time constraints of most families most swimmers can only attend once a week. However, like all skills that require practice, the more your child practices, the faster these skills will develop. By swimming twice a week, your child will learn at more than twice the pace. Another option we recommend is that you enroll your child into our school holiday “Boot Camp” programs as a short burst of intensity can boost the learning process.

How long will it take for my child to learn to swim?

Think about swimming lessons as a long-term process, rather than an event. To ensure continuous skill development, lessons need to be a regular part of your child’s weekly routine. As children learn, they progress at their own pace and master the skills appropriate for their age and abilities.

A realistic goal is something that we are happy to discuss with you as this is an individual family decision.

Is it a good idea to continue classes during winter?

Continuity of lessons plays a crucial part in building the layers of water safety protection for young children, as skills need reinforcement to stay current. Indoor pools with consistently warm temperatures, make the water experience a comfortable one all year. Have a dry towel and warm clothes ready for your child at the end of lessons. For more information about swimming in winter, please ask at Reception.

Is my child likely to pick up illnesses or infections from the pool?

Our facilities and water are maintained to the highest standards and our water is one of the cleanest environments that your child can be in. Children do get sick from time to time, but swimming is generally considered a healthy activity. It not only improves lung capacity, a significant advantage for asthmatics, but it also improves the cardio-vascular system and aids muscle development.

Call us on:

(02) 4915 7100

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Location

31 Hinkler Avenue,
Rutherford NSW 2320

Phone: (02) 4915 7100

Open Times

Monday: 6:00am to 7:40pm
Tuesday: 8:00am to 7:40pm
Wednesday: 6:00am to 7:40pm
Thursday: 8:30am to 7:40pm
Friday: 6:00am to 6:45pm
Saturday: 6:00am to 5:30pm
Sunday: Closed

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