Damon Rodd
Swim School Director
James Chaumont2023-06-26Rarely am I compelled to leave a review, but in this case there was an exception. I felt that a lot of the important aspects of the business were poorly managed, mostly communication. Phone calls during the stated business hours are seldom answered, and even when leaving voicemails I rarely got a call back. Email communication was *marginally* better but not by much. Not a fan of the billing system & accounting... There were several instances of incorrect charges to our account which were eventually rectified, but only after persistent calls and emails. Staff on the phone were generally unable to help with account queries. Prices increased during our time without notice (no emails, phone calls, etc). Do yourself a favour and check out the google reviews for FinS Swim School in Kotara... Same owner and seems like there are similar problems there. Our daughter enjoyed a couple of lessons, so one star.Reana2023-06-01I have 4 children aged 3-12years and they have all been taught at just like fish swim school from babies. All the teachers are patient, thorough and knowledgeable and they really care about each and every child that comes through their door! They were brilliant with my son who was terrified as a toddler but has come full circle and loves swimming. Now at 7 he’s confident and strong in the water. Like any business there has been a turnover of staff due to covid and sickness as well as other work commitments but overall my kids know all the staff there and are happy and confident in the pool! They follow the aus swim guidelines for learn to swim and all teachers are qualified. Would highly recommendDavid Hinton2023-05-04Seems more likely fishing for more money than training the kids to swim the length of a pool. Feel the last couple of years there hasn't been very much improvement for the amount of money and time investedBrendon Harris-Taylor2023-03-23Friendly staff and instructors and effective educationSue Johnson2023-02-04Great instructors who got a reluctant 5yo to swim confidently in 10 lessons: now she IS 'swimming like a fish'. RecommendNick Merriman2022-07-21Great instructors, and very accommodating for last minute cancellations and catch up lessonsKy2022-04-09Highly recommended. Very professional staff